Support

Refund Policy

Return window

Eligible unused items in original packaging may be returned within 60 days of delivery, subject to inspection and restocking terms for B2B orders.

Non-returnable items

  • Custom-sourced or special-order parts
  • Electrical components that have been installed or powered
  • Items marked non-returnable at time of quote
  • Products returned without RMA approval

Fitment-related returns

Returns are easier when fitment is confirmed before ordering. If a part was purchased against our fitment recommendation, return eligibility may be limited.

How to start a return

Contact support@mozautoparts.com with your order reference, reason for return, and photos of the item. Approved returns receive RMA instructions and refund timing after inspection.